Shipping policy

Shipping Information

Processing Time: Orders placed on business days are typically dispatched the same day. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery:

• Standard Shipping :
  • United States: 3-5 business days
  • Canada: 6-10 business days
  • United Kingdom: 2-3 business days
  • Singapore: 2-3 business days
• Expedited Shipping: 2-3 business days (where available)

Shipping Rates:

• Free standard shipping on orders over $50
• Standard shipping: calculated at checkout based on weight and destination

Shipping Area: We currently ship within the United States, Canada, United Kingdom, and Singapore.

Order Tracking: Once your order ships, you will receive a confirmation email with a tracking number.

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at service@ingreens.com within 7 days of the expected delivery date.